At TenAgents, we are committed to protecting the privacy and rights of our users in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and disclose personal data within the framework of the GDPR.
Lawful Basis for Processing Personal Data
We process personal data based on one or more lawful bases as defined in Article 6 of the GDPR. This includes the necessity of processing for the performance of a contract, compliance with legal obligations, legitimate interests pursued by TenAgents, and obtaining consent when required. It is also noted that if the Information Technology Act as amended up-to-date does not conform with GDPR, then GDPR shall prevail.
Data Subject Rights
We respect the rights of individuals regarding their personal data. Data subjects have the right to access, rectify, erase, restrict processing, object to processing, data portability, and not to be subject to automated decision-making. We have implemented processes to fulfill these rights promptly and transparently.
Data Collection and Usage
We collect and process personal data solely for the purposes stated at the time of collection or as otherwise permitted under the GDPR. We ensure that the data collected is relevant, adequate, accurate, and kept up to date. Personal data is processed securely and retained for no longer than necessary.
Data Security Measures
We maintain appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. We regularly review and enhance our security practices to ensure compliance with industry standards and best practices.
Data Sharing and Transfers
We may share personal data with trusted third-party service providers who assist us in delivering our services. In cases where data is transferred to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as using standard contractual clauses or relying on adequacy decisions.
Data Breach Notification
In the event of a data breach that poses a risk to individuals' rights and freedoms, we have procedures in place to detect, investigate, and report the violation to the relevant supervisory authority and affected data subjects, as required by the GDPR.
Updates to this GDPR Policy
We may update this GDPR Policy to reflect changes in our data processing practices or legal requirements. The most recent version will be published on our website. We recommend reviewing this policy periodically for any updates.
If you have any questions, concerns, or requests related to the processing of your personal data or this GDPR policy, please contact us at support@tenagents.com.